Telemarketing and “cold calling” could be irritating, but
sometimes, they open up new opportunities for you and the company that’s calling
you. Cold calls are definitely nuisances if the callers reach you during the
most inconvenient times of the day, including while you are sleeping or at the
after-hours of your work. Here are the rights you have against cold calling
companies.
1.
8 to 9
Cold callers could only call you at home from 8am to 9pm. If
they go out of bounds, you could file a legal challenge for nuisance. However,
if you are already working with the company calling you as a customer or
benefactor, calls out of these hours are not considered nuisances, not unless
they have a nature that gives them such.
2.
Identification
Cold callers must tell you who they are and why they are
calling you. They must identify themselves properly and give you information about their company’s
address, telephone number and the purpose of their call.
3.
Restricted List
All companies who use telemarketing or cold calls are
required to have a “do not call” list. If you opt to be put in this list, the
company must oblige to do so, or you could complain to the company’s regulators
or legally challenge them.
4.
Truth
Cold callers must tell you the truth and if they lie about
their services or certain aspects of the product or investment products they
are giving you, you could legally challenge them.
